Privacy Policy

Privacy Policy

At Lilly Bank, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website and services.

1. Our Website

Our website address is: https://digibank.tdevs.co/user/support-ticket/index

When you access our platform, we may collect both personal and technical data to improve your experience, enhance our services, and ensure your security.

2. Data You Provide to Us

We collect personal data directly from you when you:

• Create or manage your account

• Fill out registration forms

• Contact customer support

• Participate in surveys or promotions

• Upload documents or voice messages

• Subscribe to updates or newsletters

This data may include your name, email address, phone number, account details, and any content you submit.

3. How We Get Data About You

We gather information through:

• Forms you complete

• Cookies and tracking technologies

• Device and browser information

• Analytics tools

• Third-party integrations (if applicable)

We use this data to monitor usage, improve security, and personalize your banking experience.

4. What We Use Your Data For

We use the data we collect to:

• Provide and maintain our banking services

• Process transactions and ensure security

• Communicate important updates and promotional offers

• Analyze trends and improve the user experience

• Comply with legal and regulatory obligations

5. Data Security

We use industry-standard encryption, secure servers, and multi-layered protection protocols to ensure your personal information is safe and protected from unauthorized access or misuse.

6. Third-Party Sharing

We do not sell or rent your personal data. We may share data with trusted third-party partners only when required for:

• Payment processing

• Fraud detection

• Legal compliance

• Service enhancements

Each partner is contractually bound to handle your data securely.

7. Your Rights and Choices

You have the right to:

• Access your personal data

• Correct or update inaccurate information

• Request deletion of your data

• Withdraw consent at any time

• Opt out of non-essential communications

Contact our support team to exercise any of these rights.

8. Limitation of Liability

While we do everything to protect your data, Lilly Bank cannot be held responsible for:

1. Minor inaccuracies or errors on the platform

2. Website downtime or maintenance interruptions

3. Security risks introduced by your device or network

4. Losses due to misuse of login credentials

9. Help & Support

Have questions or concerns about our Privacy Policy?

Reach out to us via:

• Live Chat on our website

• Email support

• Call or voice message

We are here to help — because your trust, privacy, and peace of mind matter most.

Company Information

Lilly Bank
Trusted. Innovative. Dedicated.
Your reliable partner for secure digital banking.